Email Terms and Conditions

By selecting “Agree & save changes” you are agreeing to the following terms and conditions governing our use of the Email Address you have provided.

By placing a checkmark in the “Account-related emails” checkbox and selecting “Agree & save changes,” you authorize and give express consent to Credit Acceptance to send to the Personal Email Address you have provided emails relating to the administration or servicing of the account, including those regarding an incorrect mailing address, missing insurance information, natural disaster response, and new messages in your Customer Portal.

By placing a checkmark in the “Payment-related emails” checkbox and selecting “Agree & save changes,” you authorize and give express consent to Credit Acceptance to send to the Personal Email Address you have provided emails related to payment transactions made on the account.

By placing a checkmark in the “Product & financial emails” checkbox and selecting “Agree & save changes,” you authorize and give express consent to Credit Acceptance to send to the Personal Email Address you have provided marketing, promotional or commercial emails, including emails about special offers from us.

You affirm that the email address you provided is a personal email account and is not an email account furnished by your employer. We require you to provide a Personal Email Address in order to use the Customer Portal and/or Mobile App so that we can communicate with you in the event you forget your username or password, or we need to send you a security-related email to protect your privacy. Unsubscribing from emails will not stop these account management and security-related emails.

By agreeing to receive email from Credit Acceptance you acknowledge that electronic communications are not always secure and that a third-party may see the electronic messages Credit Acceptance sends you. You understand that emails sent to you by Credit Acceptance may include information regarding your account and any amount you owe* to Credit Acceptance. By agreeing to receive emails you authorize Credit Acceptance to send these authorized electronic communications to the Personal Email Address you have provided regardless of whether anyone other than yourself is able to access or read the emails sent by Credit Acceptance. You can use the Customer Portal and/or Mobile App to manage your email preferences.

You may revoke your consent to receive certain types of emails, or all emails, at any time through the Customer Portal and/or Mobile App by selecting “Agree & save changes” after removing the checkmark for each category of email you no longer wish to receive, or by contacting Credit Acceptance and communicating that you no longer wish to receive emails. You may also revoke consent to receive emails by following the "unsubscribe" instructions in an email you receive from Credit Acceptance.